Refund policy

All sales are final. We do not accept refunds or exchanges. We do not accept requests for cancellation of orders or the return of items unless the item you purchased is defective upon our confirmation. If you receive an incorrect item, please contact us as creativesouthernhippie@gmail.com. We do not accept defective or incorrect item refunds after 7 days from your receipt of the item. Please send us an email with your order number, details of the issue with the item and an image of the defective or incorrect item. We will review the information and inform you if the item is eligible for return. To be eligible for a return, the item must  be unused and in the same condition that you received it. It must also be in the original packaging. If the item cannot be replaced, the purchase price will be refunded.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 10 business days.